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Sr Analyst / Manager of Insights

Posted On: Apr 21, 2023
Kelley Raleigh

Who We Are

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Why Escalent? Once you join our team you will have the opportunity to…

  • Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
  • Gain exposure to a rich variety of research techniques from knowledgeable professionals.
  • Enjoy a remote first/hybrid work environment with a flexible schedule.
  • Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research.
  • Experience peace of mind working for a company with a commitment to conducting research ethically.
  • Build lasting relationships with fun colleagues in a culture that values each person.

Role Overview

You will lead the development of insights and storytelling and own the data analysis and reporting phases of our work with the guidance of the Insights Consultant. You would be accountable for:

  • Presenting insights that address the client or industry’s needs.
  • Proper application of analytical techniques & tools
  • Creating client-ready materials on time
  • Sound process & integrity of insights

We also have a development path that encourages continual growth.  The progression steps include Associate, Insights Analyst, Senior Insights Analyst, Insights Manager, Senior Insights Manager, and Director of Insights. There is a parallel path of roles called Project Management that focuses on project logistics, timing and budget.


  • Provide input regarding the study design and the best research technique(s) to utilize for projects.
  • Develop surveys/questionnaires to answer client objectives.
  • Ensure quality of and approve programmed questionnaires, including communication with the programmer or programming vendor.
  • Analyze research results and collaborate with the Client Management team members to interpret research findings and implications.
  • Write reports or prepare deliverables that add value to the client by relating the research findings to the business objectives in a manner that is clear, presentable and actionable
  • Support the proposal/sales process by working with project teams to develop an analytical approach to the client problem and write portions of proposals.

Basic Qualifications 

  • Bachelor’s degree in a related field
  • 3+ years’ experience in business, market analysis, or market research
  • Proficiency in SPSS
  • Excellent communication skills, both verbal and written
  • Organizational skills, time management and attention to detail abilities
  • Experience with MS Office (Word, Excel, and PowerPoint)

Preferred Qualifications 

  • 5+ years’ experience in business, market analysis, or market research
  • Proficiency in Qualtrics or Decipher is a plus
  • Demonstrated knowledge of basic statistics, research procedures, and survey methodologies
  • Prior experience with data mapping, troubleshooting data that doesn’t make sense, weighting data, etc.
  • Prior experience interfacing with project team members and client contacts directly
  • Exceptional ability to work on multiple projects simultaneously and consistently meet deadlines
  • Experience in the Technology or Telecom industry

Compensation, Benefits, and Culture

  • Medical, Dental, and Vision Insurance – Large carriers on a national level (domestic partner coverage included)
  • 401k with Company Match – No vesting period; bi-weekly contributions
  • Flexible PTO – Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
  • Paid Parental Leave – 12 weeks for maternity and 6 weeks for paternity, including adoption
  • 11 Paid Company Holidays
  • Hybrid/Virtual Work – Virtual-first workforce with employees in most states

Explore our Careers and Culture page to learn more about the people behind the brand:  

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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